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The awkward questions, answered.

Including the ones where the honest answer is “it depends”. Where it does, we have said what it depends on.

Money and time

What does a project cost?

We do not publish a number, because a quote written before anyone has looked at your problem is a guess dressed up as a price. We scope first, as a small paid piece of work, and that produces a fixed shape and a real figure. If the scope shows the project is not worth doing, you have spent a fraction of a build to find that out.

How long will it take?

Ask us after the scope, not before. Anyone quoting a duration off a first call is quoting a hope. What we can tell you up front is the shape: releases land continuously against a preview environment you can open, so you are never waiting months to see whether it is going the right way.

Do you work fixed price or time and materials?

Both, depending on what the work actually is. A defined release with an agreed scope can be fixed. Ongoing engineering against a moving roadmap cannot honestly be, and anyone who fixes it is pricing in the risk and charging you for it. We will tell you which one your project is.

We are early and pre-funding. Are we too small?

Possibly, and we will say so. If you are still testing whether anyone wants this, a full build is an expensive way to find out. Tell us where you are and we will tell you what would answer the question faster, even when the answer is not us.

Working together

Can you work with our existing team and codebase?

Yes, and most of our work is exactly that. We have joined codebases whose original authors had left and worked alongside in-house teams who needed a discipline they did not have, usually mobile or front end. We read before we rewrite.

We are an enterprise. Can you handle procurement and security review?

We have delivered into enterprise and public-sector environments, including work reaching a government finance portal through a systems integrator. We are used to security questionnaires, access reviews and someone else owning the infrastructure. Send the paperwork early and it will not be the thing that delays the start.

Where are you, and does the timezone work?

Kuala Lumpur, Malaysia. That overlaps a full working day with Asia-Pacific and the Gulf, and the European morning. For North America we hold a fixed overlap window rather than pretending the whole day lines up. It has not stopped us delivering for clients there.

Who actually does the work?

Our team of designers and engineers, led by Radwan Altaf. He scopes the work and stays across it rather than handing you to an account manager after signature, and the people who build it are the people you meet. If a project needs a discipline we do not hold, we say so instead of learning it on your budget.

Can we hire you as a fractional CTO without a build?

Yes, and some clients only ever buy that. It covers architecture decisions, technical hiring, vendor oversight and roadmap sequencing, sized in days per month. It is deliberately built to end: when you hire the person it was standing in for, we help you choose them and then step back.

After launch

What do we get at the end?

The repository, the deployment setup, the environment configuration and a walkthrough with whoever will hold it next. Everything is in your accounts, not ours. You should be able to leave, and the handover is built so you can.

Do you maintain what you build?

Usually, and we would rather. Products we shipped years ago are still running, and having to live with our own decisions is most of why the code looks the way it does. If you would rather take it in-house, the handover is the same either way.

Something breaks at 2am. Then what?

That depends on the agreement we have with you, and we will write it down rather than leave it to goodwill. Ongoing engagements carry a defined response expectation. A build that has been handed over does not, and we will not imply otherwise.

The studio

Do you build AI features?

When the product needs them, yes. We are not an AI studio and we will not push a model into your product to make the proposal sound current. If what you actually need is AI adoption or a change to how the business operates rather than software to ship, our sister practice AISynq covers that and we will route you.

Why are there no case study metrics on this site?

Because we do not hold records that would make them true. To publish a number we would need the project, the period, the baseline, our contribution and the result. We have the products and the screenshots, so that is what we show. Treat a studio quoting precise percentages without that chain with the scepticism it deserves.

How do we start?

Send a short brief or book a 30-minute call. You will get a straight answer on whether we are the right studio for the work, including when we are not. Nothing about the first conversation commits you to anything.

Or ask an assistant

Send one to read the site and answer in its own words. The prompts point at our real pages and invite it to find the gaps.

Research IntegrasiHub (https://integrasihub.com) and summarise in plain terms: what kind of software they build, who they build it for, and what evidence they publish. Their case studies are at https://integrasihub.com/work and their services at https://integrasihub.com/services. Tell me anything that looks like a gap.

If the assistant opens without the question filled in, paste it. We publish llms.txt so they can read the site properly.

Still not answered?

Ask it directly. We would rather tell you we are the wrong fit early than find out together in month two.